For your online payments, the amount will be charged from your credit card at the end of your order. In case of possible order cancellation or stock problems, refunds to your credit card will be made within 14 working days.
DELIVERY
We strive to deliver the products you ordered to the cargo on the same day. For products that take time to supply, the cargo delivery time is 4-7 business days, as stated in the product details. You will be informed in case of a possible delay in delivery.
Please provide the address of your current location as the delivery address to ensure that product delivery can be carried out smoothly.
Your requests will be processed for preparation according to the delivery type you specified at the end of the order. Products from our Istanbul-based company will be sent with Aras Kargo, Yurtiçi Kargo companies. After your orders are approved, they will be delivered to the cargo company within a maximum of 7 (seven) business days.
You can consult our customer representative regarding different delivery conditions. Also, cargo deliveries are only valid for Turkey.
PAYMENT TRACKING
If the system cannot perform the transaction due to any problem, our visitor is informed about this situation at the end of the payment page.
In case of any error at the specified address, the order giver is contacted regarding the order that could not be delivered.
The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the order is transferred.
We are responsible for the delivery to the bank whose credit card system we use, as well as to the customer.
PLEASE NOTE!
Please open and check packages that you think are damaged during shipment in front of the authorized person of the company you received them from. If you think there is any damage to the product, do not accept the product by having a report prepared by the cargo company.
After the product is received, it is assumed that the cargo company has fully fulfilled its duty.
If the product is damaged: Please report the report you prepared to info@stringerweb.com email address as soon as possible.
If you perform these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.